Sunde kundeoplevelser gør pensionsordningen mere værd
Af Nina Frimodt-Møller og Trine Thorn | Publiceret 10.05.2012
I et marked, hvor pensionsselskaberne synes at ligne hinanden som glas med vand, er det afgørende at skabe kundeoplevelser, der gør pension værdifuld for virksomhedens medarbejdere på langt sigt og for beslutningstageren og indkøberen af pensionsordningen her og nu. Nordea Liv & Pension differentierer sig fra konkurrenterne ved at tilbyde kunderne helhedsorienterede løsninger, der rækker langt ud over forsikring og pension – og som samtidig er i tråd med pensionsselskabet kerneforretning.
Traditionelt set er pension et lavinteresseområde for danskerne, og mange kunder, både privat og erhvervskunder, oplever pension som både uigennemsigtigt og meget lidt nærværende.
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Nille Juul-Sørensen, the CEO of Danish Design Centre, explain how we can empower out cities and citizens by using Big Data. All it takes is openness - and good design. Agenda 1. Empower the residents Nille Juul-Sørensen points to San Francisco's 'Crime spoting' program and to Boston's Citizens Connect app, which alert the city to neighborhood issues such as potholes, damages signs, and graffiti. 2. Empowering by gaming Users on the Internet can help sceince solve how proteins work in the human body by playing the computer game Foldit. A new simple way to help science. 3. Empowering yourself Mobile technology and sensors are creating new ways to inexpensively and continuously monitor your health. The orginazation Everyheartbeat.org will allow anyone to start recording their own heartbeat using their Smartphone. Nille Juul-Sørensen is educated from the School of Architecture at the Royal Danish Academy of Fine Arts. After his graduation in 1985, he worked for various smaller architectural practics and the City of Copenhagen where he was involved in the planning of Ørestaden, before joining KHR Arkitekter in 1995 where he became a partner. In 2004 he left KHR Arkitekteter to work for Arups's design office, where he was employed until 2011 - when he became director of Danish Design Centre.